Our heads of Retail and Manufacturing operations hopped a flight from China to Taiwan this week, so they could spend some quality time visiting tool factories and analyzing product samples—critical steps before we launch a number of inventive new items. We’ve already heard from these guys with their recent observations in mainland China and Hong Kong, but here are some new tidbits from the island nation of Taiwan, again courtesy of our own Tom Krysiak:
• Most of the manufacturing companies in Taiwan operate sister companies in mainland China. The Taiwan branches usually do all the heavy engineering work and quality benchmarking, because they have a much higher level of expertise in these areas. Meanwhile actual production is usually handled on mainland China, given the lower assembly costs.
• To make sure you’re comfortable with the operations, you’d be wise to visit all locations that will touch your invention.
• Even when everything looks like it’s tracking nicely, be ready to address new issues. We had a last-minute challenge with one of our new product’s assembly screws, and the team had to roll up its sleeves and make adjustments in order to meet our high quality standards.
• We Americans think we’re great fans of baseball, but the Taiwanese people may have us beat: Taiwan’s $500-bill (worth about US $20) actually has a picture of its national baseball team on it.